Salesforce Administrator Training Course in Fairbanks
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Email UsFairbanks Salesforce Administrator Training Course Summary
Fairbanks Salesforce Administrator training course for beginners is a 4 weeks long Instructor-led and guided training with Practical Hands-On Lab exercises to be taught over 16 hours, 2 sessions per week, 2 hours per session.
Fairbanks Salesforce Administrator Training Course Schedule
Please choose from one of the dates in the table below to begin your enrollment :
| Dates | Weekly Schedule (US Pacific Time)* | Price | Add to Cart |
| Dec 4 to Dec 26 | Sat/Sun 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Dec 6 to Dec 29 | Mon/Wed 5:30 PM - 7:30 PM each day | $99.00 | Add to cart |
| Dec 7 to Dec 30 | Tue/Thu 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Jan 8 to Jan 30 | Sat/Sun 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Jan 10 to Feb 2 | Mon/Wed 5:30 PM - 7:30 PM each day | $99.00 | Add to cart |
| Jan 11 to Feb 3 | Tue/Thu 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Feb 5 to Feb 27 | Sat/Sun 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Feb 7 to Mar 2 | Mon/Wed 5:30 PM - 7:30 PM each day | $99.00 | Add to cart |
| Feb 8 to Mar 3 | Tue/Thu 7:30 AM - 9:30 AM each day | $99.00 | Add to cart |
| Mar 14 to Apr 6 | Mon/Wed 6:30 PM - 8:30 PM each day | $99.00 | Add to cart |
| Mar 15 to Apr 7 | Tue/Thu 8:30 AM - 10:30 AM each day | $99.00 | Add to cart |
| Mar 19 to Apr 10 | Wed/Sun 8:30 AM - 10:30 AM each day | $99.00 | Add to cart |
| *click on date/time hyperlink to add your location and find local date/time for first session | |||
| Dates and Weekly Schedule (US Pacific Time)* | Price |
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| Dec 4 to Dec 26 Sat/Sun 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Dec 6 to Dec 29 Mon/Wed 5:30 PM - 7:30 PM each day |
$99.00
Enroll |
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| Dec 7 to Dec 30 Tue/Thu 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Jan 8 to Jan 30 Sat/Sun 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Jan 10 to Feb 2 Mon/Wed 5:30 PM - 7:30 PM each day |
$99.00
Enroll |
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| Jan 11 to Feb 3 Tue/Thu 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Feb 5 to Feb 27 Sat/Sun 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Feb 7 to Mar 2 Mon/Wed 5:30 PM - 7:30 PM each day |
$99.00
Enroll |
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| Feb 8 to Mar 3 Tue/Thu 7:30 AM - 9:30 AM each day |
$99.00
Enroll |
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| Mar 14 to Apr 6 Mon/Wed 6:30 PM - 8:30 PM each day |
$99.00
Enroll |
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| Mar 15 to Apr 7 Tue/Thu 8:30 AM - 10:30 AM each day |
$99.00
Enroll |
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| Mar 19 to Apr 10 Wed/Sun 8:30 AM - 10:30 AM each day |
$99.00
Enroll |
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| *click on date/time hyperlink to add your location and find local date/time for first session | |||
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Course Objectives
Features and Benefits
Who should attend ?
Prerequisites
Course Outline
1. Cloud Computing Services and CRM
- Definition of cloud computing
- On-demand advantages of Cloud computing
- What is CRM and How CRM can Help?
- Legacy CRM Systems.
- Business Value of CRM
- Origin of CRM
- Streamline Business Process
- Services of Cloud computing
- Types of Clouds
2. Definition Of SalesForce and It’s Products
- Importance of SalesForce
- Importance of CRM and Solutions
- Growth of Revenue using CRM
- Comparison of SalesForce CRM with other CRM Products
- SalesForce Products
- SalesForce Features and Edition Limits
3. Sales Cloud-Generic Business Process
- Features of Sales Cloud
- Products
- Campaign
- Lead
- Account
- Opportunity
- Contact
- Contract
- Quote
- Order
- Forecast
- Entitlement
4.Service Cloud-Customer Service
- Features of Service cloud
- case
- Solution
- Public Knowledge Base
- Web-to-case
- Self-Service Portal
- Escalation rules
5.Company Information
- Creating Company Profile
- Setting Fiscal Year
- Setting Business Hours
- Setting Holidays
- Setting Language
- Identifying Edition
6.Salesforce-force.com Platform
- Creating User Login Credentials
- Setup-Personal Setup
- About Administration Setup
- Standard Applications
- Standard Tabs
- Standard Objects
- Creating Custom Application(Design)
- Creating Custom Objects
- Creating Custom Tabs
- Creating Custom Fields Using Data Types
- Creating Custom Picklist and Dependencies
7.Manage Users
- Creating users
- Creating Roles
- Creating Custom Profiles
- Discussion on Standard Profiles
- Creating Permission Sets
- Creating Public Groups
- Creating Queues
- Login History
8. Relationships in Salesfore
- Lookup Relationship
- Master-Detail Relationship
- Many to many Relationships
- Junction Object
- Rollup Summary Fields
- Real-Time Scenarios
9. Applying Validations and Formulas
- Overview of validation
- Creating Validation Rule
- Apply Formula in Validation
- PageLayout on Objects
- Mini Page Layout
- Search Layout
- Record Type
- Field Level Security on Layout
10. Object Level Security Model (Table)
- Profile Level
- Permission Set Level
11. Field Level Security Model (Column)
- Profile Level
- Page Layout Security
- Permission Set Level
12. Record Level Security Model-Sharing Settings (ROW)
- Overview of Record Level security
- Organization-Wide-Default
- Sharing Rules
- Grant Access Using Hierarchies
- Internal Access
- External Access
- Manual Sharing
- Owner Based Sharing Rule
- Both Usage of Profile and OWD
- Real-Time Scenarios
13. Workflows and Approvals
- Overview of Workflows
- Email Alerts
- Tasks
- Field Updates
- Outbound Messages
- Time Dependent Workflow Actions
- Order of Execution
- Approval Process Definition
- Dynamic Approval Process
- Multi-Step Approval Process
- Parallel Approval Process
- Approval Process Actions
- Real Time Scenarios
14. Data Management with SFDC
- Overview Import wizard
- Limitations on Import Wizard
- Data Export
- Import Objects
- .CSV File usage in SalesForce
- Import Data into SalesForce
- Data Loader
- Mass Transfer Records
- Mass Delete of Records
15. Security Settings
- Single-Sign-on settings
- Session Settings
- Password Policies
- Identity Provides
- Login Access
- Identity Connect
- Email Admin Setup
16. Email Administration
- Deliverability
- Test Deliverability
- Organization-Wide Addresses
- Setting Email Footers
- Compliance BCC Email
17. Administrative Integration
- Overview on Declarative(no-code)
- Overview on Programmatic (coding)
- Integrating SFDC to SFDC, SFDC to Excel, SFDC to Facebook
18. Reports and Dashboards
- Importance of Reports
- Discussion On Standard Report
- Creating Custom Report
- Creating Tabular Report
- Creating Summary report
- Creating Matrix Report
- Creating Joined Report
- Creating Report Types
- Applying Filters on Report
- Run Report
- Export Report
- Create Dashboard
- Fetching Dashboard into Visual Force
19.Resolving Project Issues
- Overview on Types of Projects
- Issue Capturing and Priority
- Issue Resolving
- Issue escalation
- How Real-Time Issues
- Overview on Outlook Email
- Code Checking
- BluePrint
- Agile Methodology
- How to Clear RoadBlocks
- Office Communicator(OC)
Refund Policy
- 100% refund can be applied if request is initiated 24 hours before the 1st course session.
- If a class is rescheduled/cancelled by the organizer, registered students will be offered a credit towards any future course or a 100% refund